Since partnering with delivery techs we have seen an increase in volume as well as incident resolution. We no longer have to spend time managing all the third party platforms because we have a dedicated rep, Fernando, who is one phone call away and always more than happy to assist in anything we need. Not only do they deal with the all the credits we are due, and any incoming complaints, but they track our performance and provide weekly reports with notes on how we can improve. We are now able to provide even more legendary food and service with the third party services being managed for us by delivery techs. We are more than pleased with their services and can’t recommend their services enough!

Partnering with Delivery Tech is one of the best decision I made for my company. I finally have time to do other tasks I’ve been putting off. Delivery Tech is great with handling my third party platforms. Dealing with Uber is a nightmare for me. I am very happy I no longer have to deal with Uber directly. Just last week I had a very angry customer that was looking for a refund from DoorDash. I was on the phone with DoorDash for over 42 minutes, then I remembered that I had Delivery Tech. I was a bite concerned because it was Saturday evening I was not sure if I would get in touch with anyone. I was extremely pleased when Fernando answered his phone and assured me, he would take care of the issue. He said “Janet don’t worry that’s what I’m here for.” As promised Fernando did handle the issue. I was able to make a very angry customer happy again. Delivery Tech is a great company to work with, I have no complaints. Fernando is my rep and I could not ask for a better rep. I would gladly recommend him and his company to anyone who is considering having Delivery Tech manage their third-party platforms.